NTT Docomo Exhibits SyncMe Private AI Agent at MWC

At MWC 2026, NTT Docomo demonstrated SyncMe, a private AI agent designed to be taught from a consumer’s habits and proactively counsel data or actions. The service acts as a persistent digital companion linked to the consumer’s Docomo account and on a regular basis knowledge alerts.

In contrast to conventional assistants that rely closely on prompts, SyncMe is designed to anticipate wants and floor suggestions earlier than the consumer asks. The system runs by a smartphone app and makes use of a mix of behavioral alerts, consumer inputs, and contextual knowledge to know preferences over time.

Through the demo on the NTT sales space, employees defined that SyncMe can construct a consumer profile by connecting to the Docomo account historical past, which can embody long-term utilization knowledge, funds, and site patterns. As a result of many Japanese customers have maintained the identical account for years, the system can use that historical past to deduce pursuits and routines.

The platform additionally permits customers to supply short-term context alerts, together with photos. For instance, if the system receives a number of images of museums, it might infer that the consumer enjoys visiting museums and tailor options accordingly.

The aim is to allow proactive suggestions fairly than easy chatbot responses. Within the demo eventualities described by the group, the assistant may counsel exhibitions when touring to a brand new metropolis or floor actions that align with a consumer’s pursuits. One instance talked about was detecting a consumer’s curiosity in basketball and recommending a Lakers sport if they’re in Los Angeles. 

Advice demo, photograph translated into English – the app is barely in Japanese

SyncMe Advice demo, unique photograph in Japanese -today, the app is barely out there in Japanese

Docomo additionally introduced SyncMe as a platform for a number of AI brokers. Every consumer begins with a base private agent, however further specialised brokers could also be added relying on pursuits or providers. These brokers could possibly be tied to particular domains reminiscent of journey, leisure, or model partnerships.

The service follows a freemium mannequin. The core agent is anticipated to be out there free for Docomo prospects, whereas premium options or associate integrations may unlock further capabilities.

Based on the briefing on the sales space, SyncMe is at the moment in beta in Japan and anticipated to roll out extra broadly within the coming months, initially focusing on Docomo customers.

The idea displays a broader business development towards agent-based AI techniques that act on behalf of customers fairly than merely reply to queries. For telecom operators like NTT Docomo, it additionally represents a possibility to construct new providers on prime of the big quantity of contextual knowledge already out there by their buyer relationships.

Filed in General. Learn extra about Agentic Ai, MWC, MWC 2026, Ntt and Ntt Docomo.